Privacy Policy

This Privacy Policy describes how Colorway (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from colorwaybelt.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources.

The information we collect and use varies depending on how you interact with us.

In addition to the uses outlined below, we may use information we collect about you to:

• communicate with you
• provide, improve, and optimize the Services
• comply with legal obligations
• enforce applicable terms of service
• protect and defend our Services, rights, and users

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

When we use the term "personal information," we refer to information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly From You

Information you submit through our Services may include:

• Contact details including name, address, phone number, and email address
• Order information including billing address, shipping address, payment confirmation, email address, and phone number
• Account information including username, password, security questions, and account security details
• Shopping information including viewed items, items added to cart, saved products, loyalty rewards, reviews, referrals, gift cards, and purchase history
• Customer support information including messages and communication you choose to provide

Some features may require you to provide personal information directly. Choosing not to provide this information may limit access to certain features.

Information We Collect About Your Usage

We may automatically collect information regarding your interaction with the Services ("Usage Data").

We may use cookies, pixels, and similar tracking technologies ("Cookies").

Usage Data may include:

• device information
• browser information
• IP address
• network connection details
• account activity
• interactions with the Site and Services

Information We Obtain From Third Parties

We may obtain information from third parties, including vendors and service providers acting on our behalf.

Examples include:

• Shopify and companies supporting our Site and Services
• Payment processors that collect payment details to complete transactions and fulfill orders
• Third-party advertising and analytics providers that may collect information through cookies, pixels, web beacons, software development kits, and similar technologies

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

• process payments
• fulfill orders
• manage accounts
• provide shipping and returns
• send order updates and notifications
• maintain account functionality

Shopify may process certain information in accordance with its own Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your information to send marketing communications by email, text message, or mail and to personalize advertisements shown on our Site or third-party websites.

Security and Fraud Prevention

We may use your information to detect, investigate, or take action regarding fraudulent, malicious, or unlawful activity.

Communication and Service Improvement

We may use information to provide customer support and improve the Services.

Cookies

Like many websites, we use Cookies on our Site.

For more information regarding Shopify cookies, visit shopify.com/legal/cookies.

Cookies help us:

• remember preferences
• improve performance
• analyze site usage
• optimize customer experience

You may configure your browser to remove or reject cookies. However, blocking cookies may negatively impact certain functionality.

Our website recognizes the Global Privacy Control (GPC) signal as a request to opt out of certain data sharing and targeted advertising activities where required by law. Learn more at globalprivacycontrol.org.

How We Disclose Personal Information

We may disclose personal information:

• to vendors and service providers (payments, fulfillment, analytics, customer support)
• to business and marketing partners
• where legally required
• in connection with business transactions such as mergers or acquisitions
• to protect the Services, our users, or our legal rights

We do not use or disclose sensitive personal information without consent or for inferring personal characteristics.

Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites.

Please review third-party privacy policies before providing personal information.

Children's Privacy

The Services are not intended for children.

We do not knowingly collect personal information from children.

If you believe a child has submitted information to us, please contact us so we can remove it.

Security and Retention

No method of data transmission or storage is completely secure.

We cannot guarantee absolute security.

We retain personal information only as long as necessary to:

• provide Services
• comply with legal obligations
• resolve disputes
• enforce agreements

Your Rights

Depending on where you live, you may have rights including:

• Right to Access / Know
• Right to Delete
• Right to Correct
• Right to Portability
• Restriction of Processing
• Withdrawal of Consent
• Appeal Rights

You may also unsubscribe from promotional emails at any time.

We may still send transactional emails regarding purchases or account activity.

To exercise rights, contact us using the details below.

We may request identity verification before processing requests.

Complaints

If you have concerns regarding how we process personal information, please contact us.

Depending on where you live, you may also have the right to appeal or contact a local data protection authority.

International Users

Your personal information may be transferred, stored, or processed outside of your country.

Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

Related Policies

See our Refund Policy, Shipping Policy, and Terms of Service.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

Support@colorwaybelt.com